Privacy Policy
Ergovia-AI
Last updated: July 2025
1. Information We Collect
We collect the following information when you interact
with our platform:
-
Google Account Details (name,
email, profile picture) used for authentication
-
Chat Content and Conversation Data
generated through your interactions with our AI
-
Usage Data and Preferences to help
us improve service delivery
2. How We Use Your Information
Your data is used to:
-
Provide and enhance the AI chat services and user
experience
- Authenticate your account and manage access
- Respond to support inquiries and feedback
-
Analyze usage patterns to develop better features
3. Information Sharing
We do not sell or trade your personal data. We may share
information only:
-
With AI service providers (e.g., OpenAI, DeepSeek)
to process requests
-
When required by law, legal process, or to protect
our rights
- With your explicit consent
4. Data Security
We employ industry-standard measures to protect your
data. While we work hard to ensure security, no online
platform can be 100% immune to breaches.
5. Your Rights
You may:
- Access and update your personal data
-
Request deletion of your account and associated data
- Opt out of non-essential communications
-
Request a data export of your personal information
6. Cookies and Tracking
We use session cookies to manage login state and user
preferences. We do not use advertising or third-party
tracking cookies.
7. Changes to This Policy
We will notify users of major changes to this policy via
email or website notifications. Updates will be
reflected with a new effective date.
8. Contact Us
For privacy-related inquiries: