Ergovia AI ERGOVIA-AI

Privacy Policy

Ergovia-AI

Last updated: July 2025

1. Information We Collect

We collect the following information when you interact with our platform:

  • Google Account Details (name, email, profile picture) used for authentication
  • Chat Content and Conversation Data generated through your interactions with our AI
  • Usage Data and Preferences to help us improve service delivery

2. How We Use Your Information

Your data is used to:

  • Provide and enhance the AI chat services and user experience
  • Authenticate your account and manage access
  • Respond to support inquiries and feedback
  • Analyze usage patterns to develop better features

3. Information Sharing

We do not sell or trade your personal data. We may share information only:

  • With AI service providers (e.g., OpenAI, DeepSeek) to process requests
  • When required by law, legal process, or to protect our rights
  • With your explicit consent

4. Data Security

We employ industry-standard measures to protect your data. While we work hard to ensure security, no online platform can be 100% immune to breaches.

5. Your Rights

You may:

  • Access and update your personal data
  • Request deletion of your account and associated data
  • Opt out of non-essential communications
  • Request a data export of your personal information

6. Cookies and Tracking

We use session cookies to manage login state and user preferences. We do not use advertising or third-party tracking cookies.

7. Changes to This Policy

We will notify users of major changes to this policy via email or website notifications. Updates will be reflected with a new effective date.

8. Contact Us

For privacy-related inquiries:

📧 legal@ergovia-ai.com

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