Contact Us

Get in touch with the ERGOVIA-AI team. We're here to help!

General Support

For general inquiries and support

support@ergovia-ai.com

Legal and Privacy

Legal and privacy matters

legal@ergovia-ai.com

Developer Support

Technical and development inquiries

developer@ergovia-ai.com

Business Inquiries

Partnerships, sales, and business opportunities

business@ergovia-ai.com

Frequently Asked Questions

Q: How do I reset my password?

A: We use Google OAuth. Log in with your Google account—no separate password is needed.

Q: Is my data secure?

A: Yes. We use industry-standard encryption and do not sell your data. Only essential service providers (e.g., OpenAI, DeepSeek) may process limited data to deliver AI responses. Read our Privacy Policy for details.

Q: Which AI models does ERGOVIA-AI use?

A: We currently support GPT-3.5 Turbo, GPT-4, GPT-4 Turbo, and DeepSeek Chat. The system selects the best model based on your input and available resources.

Q: How do I delete my account?

A: Email support@ergovia-ai.com and we will permanently delete your account and related data.

Response Time: We typically respond to support emails within 24–48 business hours.